Accessibility Statement for the Trade Finance Manager Service

https://trade-finance-manager.ukexportfinance.gov.uk

This policy explains how accessible the Trade Finance Manager Service is when banks and lenders are using it to apply for guarantees under the Bank Delegation Scheme. It does not cover all of UK Export Finance's products listed on GOV.UK.

Using our website

This website is run by UK Export Finance. We want as many people as possible to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

We know some parts of this website are not fully accessible:

• line height or spacing of text in tables cannot be modified throughout the service
• text has not been included in an ARIA landmark
• headings on pages such as ‘Deal view – Task – Match or create the parties in this deal’ are not structured.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, contact us:

• TradeFinanceSupport@ukexportfinance.gov.uk

We'll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any additional problems not listed above or think we're not meeting accessibility requirements, contact: TradeFinanceSupport@ukexportfinance.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

UK Export Finance is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

The item listed below is not accessible for the following reason.

Non-compliance with the accessibility regulations

• On certain pages across the service, keyboard-only users are repositioned to the top of the page when interacting with radio buttons. This fails WCAG 2.1 Success Criterion 3.2.2 On Input

We will continue to review any possible improvements we can make.

What we're doing to improve accessibility

UK Export Finance is committed to address all issues of the Trade Finance Manager Service. The team responsible for the service is working on the remaining accessibility issues, reviewing any further improvements which can be made.

Preparation of this accessibility statement

This statement was prepared on 22nd February 2024. It was last reviewed on 22nd February 2024.

This website was last tested on 29th March 2023.